No. The system recognises the same verified individual (UBO), so they don't need to redo verification for each entity. Admiin runs all the necessary KYB checks in the background across every entity, and flags it if a UBO has changed. There's no extra work for your firm, just compliance managed for you.

KYC (Know Your Customer) verifies the individual, the ultimate beneficial owner of an entity. It confirms they're a real person, not deceased, and not the subject of a stolen identity. KYB (Know Your Business) checks the status of a registered entity against government records like ASIC and the ABR, and produces the UBO report: who actually owns the entity. Even when the beneficial owners sit several layers deep through trusts and corporate beneficiaries, Admiin finds them automatically. KYB only applies to registered entities, not individuals.

The system recognises each structure and goes several layers deep to map the ownership, fully automated. We aggregate seven different data partners to return an accurate, verifiable result.

Yes. Ownership can change between checks: shareholdings shift, an investor becomes a beneficial owner, and so on. Under AUSTRAC, each firm is its own reporting entity and has to satisfy its own customer due diligence, so a verification done by another firm doesn't carry across to yours.

Admiin does the heavy lifting on the customer-facing side: KYC, KYB and UBO checks, with audit-ready records for every client. But your firm is the reporting entity, so some obligations stay with you. You'll need to enrol with AUSTRAC (enrolment opens 31 March 2026 and must be completed by 29 July 2026), appoint an AML/CTF Compliance Officer at management level, and maintain your own AML/CTF program. Across the regime, the core obligations are enrolment, an ML/TF risk assessment, an AML/CTF program, customer due diligence, sanctions screening, suspicious matter reporting, seven-year record keeping and staff training. In short: Admiin makes the customer due diligence part painless and audit-ready, while you keep ownership of your enrolment, your Compliance Officer and your program. For your specific obligations, always confirm against the AUSTRAC website or your own adviser.

No. Admiin handles the customer due diligence only. Any lodgements to AUSTRAC, including suspicious matter reports, are made by your firm. Your Compliance Officer uses Admiin's audit-ready records and certificates to meet your AUSTRAC obligations and lodge directly through AUSTRAC Online.

Yes. Beyond the initial onboarding check, Admiin runs monthly monitoring on your clients against PEP and sanctions lists, plus fraud and other risk signals. A change in a client's risk profile gets picked up through the year, not missed between reviews.

Both. Existing clients need to be verified too, not just new ones. With Admiin you can run a bulk verification in a few clicks: import or add your client list, check their contact details are accurate, select all and hit AUSTRAC verify. The checks then run in the background and come back as they complete.

Your client receives an email and SMS link sent on behalf of your firm, explaining the new AUSTRAC rules. If you have white-label active, it's branded with your firm's logo and comes from your firm's email address. From there it's simple. On their smartphone they're guided through a single three-step process: taking photos of their identification, either a passport or driver's licence. It usually takes 2 to 3 minutes. The most common hiccups are a blurry photo or an expired document, and the system prompts them to correct it on the spot.

A driver's licence or passport, and in some cases a Medicare card.

If a client can't complete it on their own, your firm can step in: collect their documents and submit them through the Admiin KYC dashboard. If a check fails, you'll see why. A failure is usually a sign of an expired document or a fraud flag, and either way you're meeting your AUSTRAC obligations by catching it. The failure shows on your dashboard with a failed marker against that client. Clients get three attempts to verify before it's routed manually to your firm.

By default your whole team can see verification status across your clients. If you'd rather restrict it, that's controlled through user permissions, so you can limit visibility to specific roles or staff.

It depends on what's changed. If business ownership or other key details have shifted, a re-verification is likely. Admiin's monthly monitoring picks up many of these changes through the year, but you should stay familiar with your own obligations under AUSTRAC for when a fresh check is required.

Admiin doesn't store this data itself. It's held by our SOC 1 and SOC 2 certified partners and made available to you whenever you need it. Retention meets the seven-year record-keeping requirement under AUSTRAC.

Yes, in most cases, depending on the region and the passport. We use international partners to verify overseas directors and UBOs.

It depends on the country. For many jurisdictions Admiin traces the beneficial owners automatically, but for some international companies the UBOs may need to be entered manually. Once identified, those individuals are verified using their passports through our international partners.

Admiin can process testamentary trusts and deceased estates, where the executor or trustee acting on behalf is the person verified. For minors, the responsible adult is verified. Where a client can't provide standard identification, AUSTRAC allows alternative identification procedures, and Admiin supports collecting documents manually so you can still meet your obligations.

Yes, it's stored onshore in Australia, in line with our legal requirements. Admiin doesn't store your client data on its own servers. It's held by our SOC 1 and SOC 2 certified partners, with retention that meets the seven-year requirement.

You do. Your firm retains ownership of your client data at all times. Admiin acts as the data processor, handling that data on your behalf to deliver the service, and doesn't claim ownership of it.

Yes. Admiin's verification process is built to comply with the Australian Privacy Act, supported by onshore data storage and our SOC 1 and SOC 2 certified partners.

No. Admiin doesn't collect or store biometric data as part of the verification process.

You can export the data you need before you leave. Keep in mind your AML/CTF obligations don't end when you stop using Admiin: as the reporting entity, you're required to retain customer due diligence records for seven years. So before offboarding, export and retain the verification records you're obligated to keep under the AML/CTF Act.

There's no subscription fee. Admiin is pay-as-you-go, charged per verification. To see current rates, go to Settings > Charges and click View Pricing for the full rates table.

Each entity is treated separately from the individual. Every entity is verified with its own KYB check against ASIC and the ABR, so the business checks apply per entity. The individuals are different: once a UBO has completed their KYC for one entity, they don't repeat it for any other entities they're connected to. So you're not paying to re-verify the same person across a structure, only the separate entity checks. See Settings > Charges > View Pricing for the rates.